Shipping policy

Shipping Policy

We're committed to delivering your order as quickly and reliably as possible.

Please review our Shipping Policy below to understand how we process and ship orders.

Delivery Times

• Processing time: 1–3 business days.
• Estimated delivery: 5–12 business days, depending on your location.

Please note that delivery estimates begin once your order has been shipped, not from the date of purchase. Actual delivery times may vary due to customs clearance, carrier delays, weather conditions, or other factors beyond our control.

Order Processing

Orders are processed within 1–3 business days after your purchase is confirmed.

Once an order has entered processing, we are unable to cancel, modify, or change the shipping address. Please ensure all order details are correct before completing your purchase.

Orders are processed Monday through Friday, excluding public holidays.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or you receive the wrong product, contact us within 7 days of delivery. To help us resolve the issue quickly, please include your order number along with clear photos of the product and its packaging.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor your shipment throughout delivery.